Support
Questions, problems or ideas: write to [email protected]. We usually answer within a few days. Please mention your Android version and the app version shown at the bottom of Settings.
Frequently asked
- Does it work offline?
- Yes. Colouring, the garden and the daily challenge work without a network. Only sync, Google linking, the AI palette, colouring together, today's wall and photo line art need a connection.
- I reinstalled the app and my garden is gone.
- Gardens are backed up to the cloud only when you use the online features. Link your Google account in Settings → Account, and the same garden follows you to a new device. An anonymous account without a Google link cannot be recovered after an uninstall.
- Is the AI palette sending my data somewhere?
- Only the mood text you typed and the picture's colours are sent to the palette service; no account or device identifiers. See the privacy policy.
- What happens to my photo?
- It is uploaded once to draw the line art and deleted immediately afterwards. Only the resulting line art is kept, visible to you only.
- Someone posted something inappropriate on today's wall.
- Tap the entry and choose Report. Three reports hide an entry automatically; you can also e-mail us the day of the challenge.
- How do I delete my account?
- Settings → Account → Delete cloud data & account, or see how to delete your account.